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Personal Data Policy at Cheap-Coilovers.com (NAVO Group ApS)

We only collect personal data where it is relevant to us, and we will only collect personal data, if it is relevant to your activity at Cheap-Coilovers.com (NAVO Group ApS).

In collecting, processing and using your personal data we adhere to and follow all relevant laws and regulations.

We will only store your personal data for as long as we are required to, either by legal obligations according to laws and regulations, or as long as it is relevant according to the intent with which they were collected.

Information and data we collect

If you wish to purchase and receive a product from us, it is necessary for us to collect certain personal data from you, to be able to process and complete the transaction and to offer you our services.

We can collect information such as name, e-mail, postal address, delivery address (if different from postal address), phone number and payment information.

Cheap-Coilovers.com (NAVO Group ApS) collects and processes your personal data, when you do the following:

  • Visit our website
  • Complete a purchase of our products
  • Sign up for our newsletter
  • Make a pricematch
  • Send us questions, returns or feedback.

Data Controller

The Data Controller for collection, processing and use of your personal data at www.Cheap-Coilovers.com is:

NAVO Group ApS
Glasmagervej 38A
4684 Holmegaard
Danmark
CVR: DK-38272381

Treatment basis and purpose

Your regular contact information, such as name and address, is collected with the purpose of delivering the product you have bought from us, to you. Your e-mail is collected with the purpose of sending you an order confirmation as well as delivery information.

When you pay for your product, we collect your name, card information and IP-address. The information collected during the payment process is only used and saved with the purpose of completing the payment and fulfilling the agreed upon transaction.

If you during the registration/checkout process or on our website have given us your consent for this, we will use your e-mail when sending out newsletters. You can at any time subscribe or unsubscribe from this newsletter. Every newsletter also includes a link for unsubscribing. If the use of personal data is based on your consent, you have the right to revoke this consent at any time.

If you don’t wish to provide the personal data necessary to complete the purchase of a product, you will unfortunately be unable to purchase products on our website.

Your information (except your e-mail, if you have given consent to the use of it with the purpose of receiving newsletters and offers) will be deleted 6 years after you have received your product.

Other recipients of personal data

We don’t sell your personal data to third parties.

If you have ordered delivery with your purchase, your information regarding your name, address, phone number and e-mail will be provided to one of the following shipping companies or suppliers, with the purpose of delivering your order:

  • GLS
  • DHL
  • DSV
  • UPS
  • TA Technix GmbH
  • VOGTLAND Autosport GmbH
  • Thyssenkrupp Bilstein GmbH
  • ap Sportfahrwerke GmbH
  • KW automotive GmbH
  • Heinrich Eibach GmbH
  • H&R Spezialfedern GmbH & Co. KG

We have our web shop through DanDomain A/S, which functions as our data processor. All personal data you provide on our website will be stored in DanDomains data centers.

Our payment system is provided by Bambora AB, which funtions as our data processor. All personal data you provide while completing the payment of your order, will be processed and stored in Bamboras data centers.

Our accounting system is provided by Visma e-conomic A/S, which functions as our data processor. All persona data you provide in relation to a purchase on our website, will be stored in e-conomics data centers.

Our newsletter is sent out using Mailchimps (The Rocket Science Group, LLC) services, which functions as our data processor. If you sign up to our newsletter, your information will be stored in Mailchimps data centers.

Our e-mail system is provided by Microsoft Corporation, which functions as our data processor. All personal data provided to us during a purchase, questions or feedback by e-mail or other e-mail correspondence, will be stored in Microsofts data centers.

We use Keepit’s services to keep a backup of our mail system, and they function as our data processor. All personal data present in our mail system, will be stored in Keepits data centers.

We use Google LLC’s services for e-mail, statistics and advertising, and they function as our data processor. Personal data in connection with your visit to our website and purchase of our products, will be stored in Googles data centers.

We use Facebook, Inc.’s services for statistics, advertising and communication, and they function as our data processor. Personal data in connection with your visit to our website, purchase of our products and communication through Facebooks platform, will be store in Facebooks data centers.

We use Hotjar Ltd.’s services for statistics, and they function as our data processor. Personal data in connection with your visit to our website will be stored in Hotjars data centers.

We use tawk.to inc.’s services to provide chat functionality on our website, and they function as our data processor. All personal data provided by you through the chat, will be stored in tawk.tos data centers.

Our phone system is provided by Flexfone A/S, and the function as our data processor. If you call us, your phone number will be saved for use in phone statistics (no other information is processed, used or stored), and will be stored in Flexfones data centers.

We have made data processing agreements with all our data processors, which is our guarantee that they comply with all regulations pertaining to protecting your personal data.

Your rights

As the registered party you have a number of rights, and we have to ensure that they are followed at any time. You have the right to at any time request the following:

  • Get access to, and get changes/corrections made to your personal data
  • Get your personal data deleted

You furthermore have the right to protest the handling of your personal data, and you have the right to file a complaint with a data protection authority.

If you no longer wish for us to process your personal data, or for us to limit our processing of your personal data, you can send a request to us at our e-mail: info@cheap-coilovers.com.

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